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Paladins the login information submitted is invalid

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You can also receive this error if the VAT Return is being submitted for an incorrect period or has already been submitted for that period. To resolve this issue delete the draft VAT return in the VAT Return List and Authenticate MTD in Sage Business Cloud. The most common reason for this error is if you have created a Making Tax Digital account with HMRC and have then tried to submit via the previous method. The submission of this document has failed due to departmental specific business logic in the body tag.Įrror 3001 indicates that your submission has failed The Gateway hasn’t received a confirmation of your submission from HMRC.Ĭontact HMRC’s Online Service Helpline on 03 to check if the submission has been received. Please either resubmit or contact the Department directly to determine if your submission has been accepted. The Gateway has not received an acknowledgement of your submission from the Department within the permitted timescale. If the issue still occurs, contact HMRC’s Online Service Helpline on 03.

The document was an invalid size – not enough data was supplied. For example, if your return is for the period 1 May until 31 July, you cannot submit until 1 August at the earliest. The dates shouldn’t be beyond the date on which you’re making the submission.

Check the dates used for the VAT Return you’re trying to submit.

The dates used in the VAT Return are in the future.

If the issue still occurs, contact HMRC’s Online Service Helpline on 03.ĭeclaration submitted is for a future period. They shouldn’t be more than six years old. The dates in the submission are over six years old.Ĭheck the dates used for the VAT Return you’re trying to submit. The declaration submitted is for a period over six years old.

The Gateway doesn’t recognise your VAT registration number. If the issue still occurs, contact HMRC’s online services helpline on 03. If your password is more than 12 characters, only enter the first Your credentials must be 12 characters or less.

Check your company postcode is correct in Settings > About your Business.Ĭheck you’ve entered the correct credentials and company details when submitting your return.

If you can’t log in or the VAT Submission option isn’t available, please contact HMRC’s online services helpline on 03.

Check you can log into the Government Gateway and that the VAT Submission option is available.

HMRC doesn’t recognise the details you’re using to submit your returns.

If the issue still occurs, contact HMRC’s online services helpline.Īuthentication Failure: The supplied user credentials failed verification for the requested service. This can include your VAT Number.ĭelete any invalid characters or extra spaces from your submission credentials and VAT Number. There are invalid characters, including spaces in the submission credentials. The element is invalid – The value is invalid according to its datatype ‘String’ – The Pattern constraint failed. Some users are currently having issues when submitting to HMRC. Error CodeĬheck the information entered and try again.

The reason for the error and error code appears on the right-hand side under HMRC Response.

If your submission fails, to check the error, Reports go to VAT Returns then select the failed VAT Return. If the error code you have received isn’t shown below, please contact HMRC’s Online Services Helpdesk.

This article lists the most common error codes and explains what they mean and how to resolve them.

When submitting your VAT Return online, you may receive a submission error.

Paladins the login information submitted is invalid registration#

Paladins the login information submitted is invalid verification#

Paladins the login information submitted is invalid code#

Paladins the login information submitted is invalid how to#